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Terms of service
OVERVIEW
Welcome to VELOREA. The terms "we", "us" and "our" refer to VELOREA. VELOREA operates this store and website, including all related information, content, features, tools, products and services (the "Services"). VELOREA is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services. Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction. You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, or assign your account to any other person.
SECTION 2 — OUR PRODUCTS
We have made every effort to accurately represent our products. However, colours and product appearance may vary depending on your device settings. We do not warrant that the quality of any product will meet your expectations or match exactly what is depicted on screen. All product descriptions are subject to change at our sole discretion.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. VELOREA reserves the right to accept or decline any order at its discretion. Your order is not accepted until VELOREA confirms acceptance and processes your payment. All purchases are subject to our Refund Policy, available at maisonvelorea.com/policies/refund-policy.
SECTION 4 — PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as confirmed in your order confirmation email. Unless stated otherwise, prices do not include taxes, shipping, or import charges. You agree to provide accurate and complete payment information for all purchases.
SECTION 5 — SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. VELOREA is not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you.
SECTION 6 — INTELLECTUAL PROPERTY
All content on the Services, including trademarks, text, images, graphics, video, and audio, is owned by VELOREA or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent. All rights not expressly granted are reserved by VELOREA.
SECTION 7 — OPTIONAL TOOLS
We may provide access to optional third-party tools as part of the Services. These tools are provided "as is" without any warranties or endorsement. Your use of any optional tools is entirely at your own risk.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party sites is at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
VELOREA is powered by Shopify, which enables us to provide the Services to you. All sales and purchases are made directly with VELOREA. By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and VELOREA. You expressly release Shopify and its affiliates from all claims arising from your purchases.
SECTION 10 — PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, available at maisonvelorea.com/policies/privacy-policy. By using the Services, you acknowledge that you have read and understood our privacy practices.
SECTION 11 — FEEDBACK
By submitting any feedback, suggestions, or reviews, you grant VELOREA a perpetual, worldwide, royalty-free licence to use, reproduce, and publish such content for any purpose. You represent that you own all rights to the feedback submitted and that it complies with these Terms.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
SECTION 13 — PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services to violate any laws, infringe intellectual property rights, transmit harmful or misleading content, or interfere with the security or operation of the Services.
SECTION 14 — AGENTS
This section applies if you use or deploy any automated agent, bot, or AI tool to access or interact with the Services. No agent may access the Services unless it clearly identifies itself in all requests and complies with our access requirements. We reserve the right to limit or block agent access at any time.
SECTION 15 — TERMINATION
We may terminate your access to the Services at any time without notice. Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 17 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, VELOREA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
SECTION 18 — INDEMNIFICATION
You agree to indemnify and hold harmless VELOREA, Shopify, and their respective affiliates, officers, directors, employees, and agents from any claims, damages, or liabilities arising from your breach of these Terms, your violation of any law, or your use of the Services.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining Terms will continue in full force and effect.
SECTION 20 — WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver. These Terms, together with our policies, constitute the entire agreement between you and VELOREA regarding your use of the Services.
SECTION 21 — ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent. VELOREA may assign its rights and obligations without notice.
SECTION 22 — GOVERNING LAW
These Terms are governed by the laws of Ireland. You and VELOREA consent to the jurisdiction of the courts of Ireland for any disputes arising under these Terms.
SECTION 23 — CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Material changes will be communicated in accordance with applicable law. Your continued use of the Services following any changes constitutes acceptance of the updated Terms.
SECTION 24 — CONTACT INFORMATION
For questions about these Terms, please contact us:
VELOREA support@maisonvelorea.com 100 Castlegate Way, Dublin, K78 WH41, Ireland Phone: +353 83 804 8960